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Occupational Stress among Women Employees in Service Sector

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Pratibha Goyal and Surbhi

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Indian Journal of Economics and Development
Year : 2016, Volume : 12, Issue : 3
First page : ( 469) Last page : ( 474)
Print ISSN : 2277-5412. Online ISSN : 2322-0430.
Article DOI : 10.5958/2322-0430.2016.00163.3

Occupational Stress among Women Employees in Service Sector

Goyal Pratibha*, Surbhi
School of Business Studies, Punjab Agricultural University, Ludhiana-141004

*Corresponding author’s email: goyalpratibha95@gmail.com

JEL Codes M10, M12

Online published on 6 September, 2016.

Abstract
Women, in modern times, are not only career conscious but also they are required to work to help their family financially. Due to this, they suffer tremendous occupational stress. Occupational stress is a chronic condition caused by situations at workplace that negatively affect an individual’s job performance and overall wellbeing. Many job conditions may cause stress among women. These job conditions include concern over remuneration, gender pay gap, lack of job satisfaction, mental stress, career progression, competition, stress at work, role ambiguity, poor relationships with coworkers, and supervisors, repetitive and monotonous work etc. Study was undertaken to find the level of occupational stress and to analyze the dominant factors of occupational stress among women employees in service sector. The percentage of women employees experiencing high level of stress was found the maximum in medical sector and the minimum in retail sector. Nine factors explained the majority of the variance in the study. These factors were work demand, role ambiguity, work culture, transfers, organizational justice, remuneration, leadership style, security, etc. In the case of factors-work demand, transfers/shifts, organizational justice, and remuneration the value ofp was less than 0.05, therefore, there was a statistically significant difference in occupational stress due to these factors in different types of occupations in service sector.

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